Help & Support

Everything you need to know about Woodbird shipping, returns, and style.

How long does shipping take and what are the costs?

We offer standard shipping which typically takes 3-5 business days within the EU and 7-10 days for international orders. Shipping is free on all orders over €100.

What is Woodbird's return policy?

You can return any unworn, unwashed items with original tags attached within 30 days of delivery. Please use our online portal to generate a return label.

How do I know which size to choose?

Each product page features a detailed size guide. Our cuts range from slim to oversized; we recommend checking the specific garment measurements to ensure the perfect fit.

Where are Woodbird garments produced?

We pride ourselves on ethical production. Our collections are designed in Denmark and manufactured in certified factories across Europe and Asia that meet high social and environmental standards.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Klarna for flexible 'buy now, pay later' options.

How should I care for my Woodbird clothing?

To maintain the quality of the fabrics, we recommend washing at 30°C, washing inside out, and avoiding the tumble dryer. Always refer to the specific care label inside the garment.